The MPPT WireBox provides an extra level of safety, and is particularly useful if your MPPT Solar Charger is installed in a general access area. It is particularly valuable on any of the controllers that will be using a higher voltage on the input side and should help to keep fingers out and avoid shocks from the high voltage side of the panel connection. It covers all DC terminals, preventing accidental or inquisitive contact with terminal screws.
Have you tried Victron Energy Support? Victron Energy offers a wide variety of support levels from software updates, manuals, system schematics, datasheets, and much more. Please be aware that a Victron Energy product is always part of a bigger system. Be sure to check and pay attention to all of the components.
Looking for additional support for your Victron Energy product? Solarflexion offers tech support services too, if you're looking for additional help. Our standard service fees do apply. See our service rates for more details. Please have the following information ready: