The VE.Direct to USB interface connects products with a VE.Direct connection to devices with a USB port, for example a computer. With this cable it is also possible to connect more than two VE.Direct products to a single CCGX.
Have you tried Victron Energy Support? Victron Energy offers a wide variety of support levels from software updates, manuals, system schematics, datasheets, and much more. Please be aware that a Victron Energy product is always part of a bigger system. Be sure to check and pay attention to all of the components.
Looking for additional support for your Victron Energy product? Solarflexion offers tech support services too, if you're looking for additional help. Our standard service fees do apply. See our service rates for more details. Please have the following information ready: