The VE.Direct to RS232 interface connects products with a VE.Direct connection to products with a RS232 connection, so the products can communicate with each other.
Have you tried Victron Energy Support? Victron Energy offers a wide variety of support levels from software updates, manuals, system schematics, datasheets, and much more. Please be aware that a Victron Energy product is always part of a bigger system. Be sure to check and pay attention to all of the components.
Looking for additional support for your Victron Energy product? Solarflexion offers tech support services too, if you're looking for additional help. Our standard service fees do apply. See our service rates for more details. Please have the following information ready: